We feel the best way to keep on top of your customers is to continually remind them of their payments due. This ensures you don't have to take further steps to get the collateral
When all those payment reminders don't work, we have you covered with many tools to collect on your collateral
The entire process is handled right from your software in 3 main stages
Receive inquiries or complaints from your website and keep track of them in your system. This ensures the right people are notified of each issue.
Answer the question or resolve the situation internally first. Any action you take is recorded for later retrieval if necessary.
Once the item has been resolved, communicate back to the user your response in a timely manner. Keeping an open line of communication is key.
Any size operation - plus we can customize it to fit your situation!
AutoFinance Plus® software is perfect for RFCs because of the ability to send loans from the dealership to the RFC with a single click
The software has everything that a finance company needs including receiving new or seasoned loans & sending decisions electronically
If you are in the title loan business, we can help you as well with lending money to customers who own their vehicles, but need extra cash